Services guaranteed to increase your customer retention rate!
When your customers feels their job is important, pristine and uninterrupted, you are more likely to have repeat customers and referrals! We are here to help you do this by answering your phone calls (whether customer or annoying sales calls) while you are on the job, schedule their appointments for you and handle all the paperwork keeping you in the office. We have seen these services help our small business clients grow time and time again. Used in addition to our full service bookkeeping and payroll services we offer, the sky is the limit for your small business.
This service will be customized to fit the needs of each individual client's business. Whether you want to transfer your phones to us for just a few hours when you're busy or 8 hours a day or 24/7, the options are endless (and very cool). We can be trained on your material and how you would like our team to manage your customers during calls. This is great for contractors, doctor/wellness offices, small B to C businesses and more. We are using a state of the art VoIP system which is cloud based and gives you the most benefits available.
Online scheduling system
Does your business schedule appointments, work orders or reservations in the cloud? In conjunction with managing your phone systems, we can either log into your pre-existing scheduling system or start a new one for you. Everything is customized to fit your needs.